How do I join?
At the top of the page click create account select a username and enter your email. An email will be sent to you with a one-time activation code. After clicking the link you will be directed to your profile page where you will be asked to choose a new password. If you forgot your password (after activation of your account ) send a request for a new password.
How do i log in?
At the top of each page there is a login form, enter your username and password and click Login, or Login here.
Selecting your language?
At the top right corner of the site, click the flag to change language. In the sale pages you will see a translation of the lots (categories and description if available).
What should I do if I forgot my username or password?
Click on Creat Account at the top of the page, then click Request new Password. Enter your email or users name and an email with a one- time activation code will be sent to you. after clicking the link you will be directed to your profile page to enter a new password.
How do i update my profile?
click My Account and edit your profile. Here you can select your default language, mail preferences, contact details, email and password.
How to use the search?
Enter your search word or words in the quick search option (right top), from there you will be directed to the search result page. On the left side you will see the number of results and search terms. You can now filter the results by class, sale group, sale name and any categories, to find the items you are looking for, quickly and precisely.
What is item class and sale status?
Item class is the type of item - stamp coin or postcard.
Sale status can be
- Sale List - first come first served
- Active Auction - bids can be sent directly to dealer, until closing date
- Closed Sale - sale after closing, no bids can be sent at this time
- Prices Realized - auction results and unsold lots. Purchase of unsold lots at the dealers discretion
How do I add a bid to my cart?
After logging in, you will see an Add or Remove link. Clicking it will add or remove the item from your shopping cart.
How do Ii update my offers?
At the top of the page (logged in users only) a My Cart link will appear. In your cart, add your offer to your selected items, and click update bids to save your offers (step 1 of 2).
How do I send my bids?
Once you have filled in the offers (at least 1 offer) a send bids link will appear. Clicking it will send you to the confirmation page (step 2 of 2). Here you can add notes to the dealer before sending your bids. After sending your bids you will be redirected to the main bids page, the items you sent are now removed from your cart and are stored in the bids history page.
Where are my sent bids?
All sent bids can be seen in the bids history page. If the sale is still open for bidding and you want to resend this bid (update price) you can click the add link next to it and the item will be sent back to the bids page (step 1 of 2). All sent bids will remain in the bids history and will not be affected.
What are the categories on the left side of the sale items?
The categories on the left side are from the current sale you are viewing. Clicking any category will refine the items presented to this category only. If the category has any sub categories they will open under the main category. You can clear any filter on the top left side where you can see the current filter being applied.
How do I view websites or send emails from the community section or events?
In a community page you will see links to view the website or send emails, email are sent via the site in a secure form.
How do i post on the forum?
Go to the forum page click add comment and post your comment. You can reply to a user comment or start a new thread and have users comment on your questions or ideas.
How do i contact Collector Circuit Club administrator?
At the bottom of each page you will see a contact form. Use this form to send us a message.